Shipping policy
This Shipping policy explains how orders placed on ahdatriadia.com are processed and delivered. Delivery times are estimates and may vary by destination, carrier capacity, customs processing, weather, holidays, and other events outside our control.
Order processing
- Orders are normally processed within 1-3 business days after payment is confirmed.
- Business days are Monday through Friday, excluding public holidays.
- If we need to verify order details or address information, processing may take longer while we wait for your response.
Estimated delivery time
- After dispatch, orders typically arrive within 20-25 days.
- The delivery estimate starts after the order has been shipped, not on the date the order is placed.
- Delivery estimates are not promised arrival dates.
Shipping cost
- Standard shipping is $9 for orders below $38.
- Eligible orders of $38 or more receive free standard shipping.
- Shipping costs and free shipping eligibility are shown at checkout before you place the order.
Tracking
When tracking is available, we will provide tracking information by email or on the order page after the package is dispatched. Tracking updates may take several business days to appear after shipment.
Address changes
Please review your shipping address before completing checkout. If you need to correct an address, contact us at support@ahdatriadia.com as soon as possible. We cannot guarantee changes after an order has entered processing or shipment.
Customs, duties, and taxes
Orders may be subject to import duties, taxes, or customs fees depending on the destination. Unless collected at checkout, these charges are the responsibility of the recipient.
Delayed, lost, or returned packages
If your order is significantly delayed or appears lost, contact support@ahdatriadia.com with your order number. We will review the shipment status and help with the next available step.
If a package is returned because the address was incomplete, incorrect, refused, or unclaimed, additional shipping charges may apply for reshipment where available.